Terms & Conditions

These Terms & Conditions are an agreement between you and FourPoints Language Solutions (“FourPoints”, “we”, “us”, or “our”). They govern your use of https://fourpointsls.com, the forms on it, and our text messaging program. By using the site, submitting a form, or subscribing to messages, you accept these terms. If you do not accept them, please do not use the site.

FourPoints provides over-the-phone interpretation, language access support, and related usage reporting to organizations. This website describes those services; it does not itself provide them. Interpretation services are delivered under a separate written service agreement, and where that agreement conflicts with these terms, the service agreement controls for the services it covers.

You agree not to:

• Submit false information, or another person’s contact details or phone number without their permission.
• Use the site to send unlawful, harassing, deceptive, or infringing content.
• Attempt to gain unauthorized access to the site, its servers, or any connected system.
• Scrape, copy, or reuse site content in bulk without our written permission.
• Interfere with the site’s normal operation or security features.

We may suspend or block access to the site or the messaging program if we reasonably believe these terms have been broken.

Submitting a demo request or contacting us does not create a contract or an obligation on either side. Pricing, availability, languages, and turnaround times described on this site are indicative and may change. A binding engagement begins only when we and you sign a service agreement or you accept a written quote.

These messaging terms apply to the FourPoints Language Solutions Customer Care program. They supplement the rest of this agreement and our Privacy Policy. Our opt-in process is completed through the standalone consent checkbox on our demo request form.

Program name

FourPoints Language Solutions Customer Care

Sent from

+1 844-886-3323

What you receive

You receive conversational replies to a demo or quote request, interpreter account and scheduling updates, and occasional service notices.

Message frequency

Message frequency varies.

Cost

We do not charge for the messages. Message and data rates may apply.

How to opt in

Check the unchecked consent box on our demo request form and provide your mobile number, or reply to an existing conversation with us.

How to opt out

Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT to any message.

How to get help

Reply HELP or INFO, email info@fourpointsls.com, or call +1 844-886-3323.

Opting out. Reply STOP to any message to stop. We will send one confirmation message and then stop sending, except that we may still contact you by phone or email about services you use. To rejoin, reply START or opt in again on our form.

Delivery. Message delivery depends on your mobile carrier and network. Carriers are not liable for delayed or undelivered messages, and we cannot guarantee that every message is delivered. If you change or deactivate your mobile number, tell us so that messages do not reach the next person assigned that number.

The FourPoints name, logo, site design, text, graphics, and reporting formats are owned by us or our licensors and are protected by intellectual property laws. You may view and print pages for your own evaluation of our services. Any other use — copying, modifying, redistributing, or creating derivative works — requires our written permission.

Our site links to and embeds services operated by others, including our chat widget and messaging platform. We do not control those services and are not responsible for their content, availability, or privacy practices. Your use of them is governed by their own terms.

This website is provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Content on this site is general information and is not legal, medical, or professional advice. We do not warrant that the site will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, FourPoints and its officers, employees, interpreters, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to your use of this site or the messaging program. Our total liability for any claim relating to this site or the messaging program will not exceed one hundred U.S. dollars ($100). Some jurisdictions do not allow these limitations, so parts of this section may not apply to you.

You agree to indemnify and hold FourPoints harmless from claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the site, your breach of these terms, or your submission of a phone number you were not authorized to provide.

These terms are governed by the laws of [the State of ___], without regard to its conflict-of-laws rules. You and we agree that any dispute arising out of these terms or this site will be brought exclusively in the state or federal courts located there, and each party consents to that jurisdiction.

We may update these terms as our services or the law change. The “Last updated” date at the top of this page shows when we last did. Continuing to use the site or the messaging program after an update means you accept the revised terms.